Comments by Notsosecretshopper
I used Butts Farm Shop as a supplier ofr a while but have since found somewhere else that in my opinion is preferable. I had noticed a distinct reduction in the quality of service and coupled with the steadily increasing prices (also commented on by others) I felt that my custom had become very much taken for granted. Whilst I have praise for their merchandise, for me, customer service and pricing is important particularly as to find independant small scale or artisan suppliers one has to invariably travel to some degree, which incurs both a time and cost factor. When one has made the effort it is disappointing to be greeted almost as if one is an inconvenience. My suggestion is look for yourselves as your experiences may be better than my own. For pricing and often disdainful service I am, (with great sadness) only able to mark Butts Farm shop as "poor".

Rated as: Poor
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