I have now cancelled all future orders with the Somerset scheme as I have not been happy with the customer service received.

I'd been with Riverford for well over a year and in that time I had always paid. More then once I was not able to get to the door in time, before the driver had left for me to pay. Now, I'd only ever missed payments as a result of that, but the emails I received from the manager was incredibly rude despite this fact.

His attitude towards me as a customer is that it is too much trouble for him because I pay by cash and constantly tried to push plastic payments on me which incur a charge.

I know from his own drivers that I am not the only customer he has been rude to and they themselves complain about the way the Somerset scheme is managed.

If you're in Somerset I do NOT recommend Riverford, but any other location, might be managed by someone who can in fact manage and has good customer service, otherwise I would advise you look for another box scheme.

A wide variety of seasonal vegetables. Good quality, fresh with weekly information including recipes. Meat and other organic produce available too. Packaging is only given to those vegetables that need it and is biodegradeable.
I've been receiving their veg box for over three years and can't rate them highly enough!